Shipping policy

 Shipping Policy

At BrightNest Toys, we’re committed to delivering your order safely and efficiently—no matter where you are in the world.

 Shipping Locations

We ship worldwide from our fulfillment centers located in:

  • United States

  • China

Shipping Method

We offer Standard Shipping for all orders. Expedited or express options are not currently available.

 Processing & Delivery Time

  • Orders are typically processed within 24 to 48 Hours.

  • Delivery times vary depending on your location and local postal services.

 Shipping Costs

We do not offer free shipping at this time. Shipping fees are calculated at checkout based on your location and order weight.

Order Tracking

Tracking may be available depending on the shipping carrier used. If tracking is provided, you’ll receive a confirmation email with tracking details once your order ships.

 Additional Notes

  • We currently do not ship to P.O. boxes or military addresses.

  • International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.

Returns are accepted by authorization only (RMA). Return addresses vary by product and are provided after approval. Please do not return parcels to the sender address or to our office.